Returns

To return a Zois.com.au product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at jimmi@zois.com.au  and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.

What can be returned: Most undecorated items can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.

What cannot be returned: Decorated items will not be accepted for returning. Please choose carefully during artwork approval procedure. No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.

Send the package to:

Zois.com.au Pty Ltd - Returns
Unit 9, 192A Kingsgrove Rd
Kingsgrove
New South Wales 2208
Australia

 

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Confirm Copyright Permission


In order to use a design you must have the full rights to it. If you are unsure or have any doubts, please confirm your ownership or seek permission from the copyright owner.

When you save a design, you are agreeing to the following terms:

  • I hold commercial rights to reproduce the design.
  • If for any reason the legal owner of this design contacts fulfillment house, they will be directed to me.
  • I understand illegal use of third-party copyright content is a serious offence and can lead to penalties.
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Warning


The uploaded image was resized to meet the 25 megapixel limit for raster images. The image may appear to be smaller than intended. You can avoid the raster size limit by uploading artwork in vector format when possible.

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Confirm Request Quote

You will be redirected to a page where you can request a quote for this blank product. Any decorations you have added to this product will be removed.

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Select product

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    Products

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    How many colours are in this design?

    You now have multiple elements making up this screenprint design

    Select the colours that appear in your design.

    You need to specify the total number of unique colours used across all the elements in your design.

    This helps us determine the pricing based on the number of colours in your design.

    • (plus white base)

    You can also specify the colours used in your design eg "Red", "Blue", "pantone 1809".

    If you dont tell us, our professional designer will work it out for you.

    • (plus white base)

    Currently selected Colours

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    How many colours are in this design?

    • coloured image
    • original image

    How many colours in your design?

    4 Colours

    Select the colours to be used

      COLOR PICKERS GO HERE
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    Your Cart

    Products Qty Price
    Total $0.00
    Start New Design
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    Re-use existing screen print designs

    You have already used screen printing in this order. To avoid additional screen costs you can re-use an existing screen print design for this product.

    You can

    Re-use existing designs

    or

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    WarningError

    Your layout contains images that have been resized to the point where they may appear blurred.

    Below-quality images listed

    Your layout contains images that appear outside the design area.

    You cannot save the product until you have moved the images within the design area.

    Your layout contains images that appear outside the design area.

    Your layout contains overlapping images.

    You cannot save the product until you have moved the images so they are not overlapping.

    Blank product purchase is not allowed

    You will not be able to purchase this product until you add a decoration design.

    Inactive blank product in use

    Minimum quantity requirements not met

    You will not be able to purchase this item until you have increased the quantity.

    Screen(s) still updating...

    You will not be able to purchase this item until all re-used screens have been updated.

    Your layout contains images that have been resized to meet the 25 megapixel limit for raster images and they may appear smaller than intended. You can avoid the raster size limit by uploading artwork in vector format when possible.

    By clicking OK, you are agreeing to accept the final product regardless of image quality. Click Cancel if you want to go back and fix the images.

     

    Add Team name

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    Edit Team name.

    Add Another Team name
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    Uploading file

     

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    Online Designer

    decoration location It's very easy to use zois.com.au online decoration tool.
    In this section, you can add text, upload image or logo, add team name, change garments & colours.

    Simply select a decoration area (from right panel)

    add text, add logo/image toolbar
    then click one of the top button (Add Text, Add logo/image, etc) to add text or add image or your logo. Once your decoration is ready, simply add to cart (click on Buy button on top), and we'll add your order to our production queue.  

    Want to change product/garment?

    Simply click Product button on top or use the left panel.

    Artwork file is Illustrator format (.ai)?

    Uploading Illustrator file (.ai)?

    Please save it as .pdf or .eps.
    Or you can simply change the filename from .ai to .pdf or .eps on your desktop. (On Windows, you might need to unhide file name extension.)

     
     
    Continue

    You can decorate this product using the buttons below. If you want to change the product, select the "products" tab then choose the product you want to decorate

    • Add Design

      Add a design to the selected product

    • Add Text

      Add text to the selected product

    • Add Team name

      Add team name to the selected product

    Continue